TERMS OF USE FOR AUTZEN MARKETING SDN BHD

Welcome to the official websites of Autzen Marketing Sdn Bhd (“Autzen Marketing,” “we,” “our,” or “the Company”) and its wholly owned service platform, www.chillax2u.com (“Chillax”). By accessing and using these websites and services, you agree to comply with the following terms and conditions (“Terms”). If you do not agree with these Terms, please cease use of the websites and services immediately.

  1. Acceptance of Terms

By accessing the websites, services, or platforms, including Chillax, you agree to adhere to these Terms and all applicable laws and regulations. Autzen Marketing reserves the right to update, modify, or revise these Terms at any time. It is your responsibility to review these Terms periodically for changes. Continued use of the services signifies your acceptance of any modified Terms.

  1. Description of Services

Autzen Marketing provides a variety of marketing services, including digital and traditional marketing solutions, website design, social media management, and more. Chillax, a service platform wholly owned by Autzen Marketing, specifically provides services such as warranty registration, claim activation, repair management, and access to a network of repairers across Malaysia.

By using the services available through Chillax, you agree to be bound by the policies specific to that platform, which may include terms for warranty claims, repair handling, and delivery services.

  1. User Obligations

You agree to:

  • Provide accurate and complete information when using our services, including but not limited to registration, warranty claims, and communication.
  • Use the websites and services for lawful purposes only, and refrain from engaging in fraudulent, harmful, or illegal activities.
  • Protect your account credentials (if applicable) and notify Autzen Marketing immediately of any unauthorized access or use.
  1. Account Security

If you create an account on our platforms, you are responsible for maintaining the confidentiality of your login credentials. You agree to immediately notify Autzen Marketing of any unauthorized access or suspected breach of security. We are not responsible for any loss or damage resulting from unauthorized use of your account.

  1. Intellectual Property

All content, designs, graphics, logos, trademarks, and other intellectual property on www.autzenmarketing.com and www.chillax2u.com are owned by Autzen Marketing or its licensors. You may not copy, reproduce, distribute, or display any content without prior written consent from Autzen Marketing. Any unauthorized use of our intellectual property will be subject to legal action.

  1. Privacy and Data Protection

Your use of our websites and services is governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to the collection and processing of your data as outlined in the Privacy Policy.

  1. Service Availability and Limitations

While we strive to ensure continuous and reliable access to our platforms, Autzen Marketing does not guarantee that the websites or services will be free from interruptions, errors, or downtime. We may suspend, modify, or terminate the services at any time without notice, and we are not liable for any losses or damages caused by such actions.

  1. Third-Party Links and Content

Our websites may contain links to third-party websites or services that are not operated by Autzen Marketing. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We recommend that you review the terms of use and privacy policies of any third-party sites you visit.

  1. Limitation of Liability

Autzen Marketing and its subsidiaries, including Chillax, will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the websites or services. This includes, but is not limited to, any damages caused by errors, viruses, or unauthorized access to your personal information.

  1. Indemnity

You agree to indemnify and hold harmless Autzen Marketing, its employees, agents, and affiliates from any claims, losses, or damages (including legal fees) arising from your use of the websites, services, or any violation of these Terms.

  1. Termination of Access

Autzen Marketing reserves the right to suspend or terminate your access to the websites or services if you violate these Terms, engage in unlawful activities, or breach any other agreement with us.

  1. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of or in connection with these Terms will be resolved through binding arbitration in Malaysia, with jurisdiction vested in the courts of Malaysia.

  1. Contact Information

For any inquiries or concerns regarding these Terms of Use, please contact us at:

17-5 No2 Mutiara Sentral,

Jalan Desa Aman 1,

Cheras Business Centre,

56000, Kuala Lumpur,

Malaysia

By using the website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

Date Last Updated: January 9, 2025